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Dealing with Problems and Responding Customers’ Complaints

Vocabulary List

  • Arrange
  • Available
  • Book
  • Complaint
  • Deal with
  • Effective
  • Find
  • Immediately
  • Inconvenience
  • Keep
  • Maintenance attendant
  • Misunderstanding
  • Polite
  • Possible
  • Purchase
  • Right away
  • Solve
  • Stance
  • Sure
  • Wait

The Pattern Analysed

  • Useful Phrases in Tourism